FAQ

Most frequent question – BUSINESS BASICS

Volcanic Dino Sauce UK is a small, independent business founded and run by me, Alex Kendrick. I handle naming and sauce flavours to design and customer service, ensuring a personal touch in every bottle.

We are proudly based in London, United Kingdom, where all our sauces are developed and handcrafted.

Our Etsy shop has been bringing prehistoric flavours to the modern world for over a year and a half, and we’re thrilled to have a growing community of fans who appreciate our unique, high-quality hot sauces.

Not at all! We are the definition of a small-batch, artisanal producer. This allows us to maintain an incredibly high standard of quality and focus on perfecting each recipe, a commitment reflected in our customer feedback.

Our mission is simple: “Bringing Dinosaurs back from extinction & onto your tables”. We aim to create a new era of hot sauces where exceptional, balanced flavour is just as important as the heat, all wrapped up in a fun, memorable theme.

Currently, we operate exclusively online through this main website shop and our Etsy shop, which allows us to reach dinosaur and hot sauce fans all over the world from our base in London.

The Dinosaur Theme

The dinosaur theme is all about combining two passions: incredible flavours and the awe-inspiring world of the prehistoric era. We believe hot sauce should be exciting. Just as each dinosaur was unique, each of our sauces has a distinct character and flavour profile.

Each sauce name is chosen to reflect the personality of its flavour. A big, bold, smoky sauce might be named after a powerful predator like the Allosaurus (“Allo-Sauce”), while a sharp, tangy sauce could be inspired by a dinosaur known for its distinctive features, like the Dilophosaurus (“Dilopho-sauce”)

Absolutely. We create a thematic link. A sauce named after a colossal creature like the T.Rex has a real bite to it while a sauce inspired by a herbivore like Therizinosaurus (“Therizino-Sauce”) features more complex, layered notes from its “Asian Inspired” ingredients but certainly packs heat.

Yes, the entire creative vision, from the name to the label design, is handled by our owner, Alex Kendrick, ensuring the brand has a consistent and authentic personality.

Definitely! The prehistoric world is vast, and we have a long list of dinosaurs we can’t wait to feature. Keep an eye on our shop for new additions to the Volcanic Dino Sauce family.

Our Philosophy & Production

“Small-batch” is at the heart of what we do. It means we produce our sauces in limited quantities, allowing for meticulous attention to detail, superior ingredient quality, and a fresher, more vibrant final product.

Our sauces are handcrafted using original recipes. We focus on balancing the heat of the chillies with a complex blend of other ingredients to create sauces that are delicious first and foremost.

Yes, we prioritise using high-quality, fresh ingredients. The vibrant flavours in sauces like our “Dilopho-sauce” with green coriander and green chilli are a direct result of this commitment.

Yes, all our recipes are original creations developed in-house. We spend countless hours testing and refining each sauce to ensure it offers a unique flavour experience.

We source our chillies from reputable suppliers known for their quality. We use a variety of chillies, from the smoky Habanero to the formidable Ghost Pepper, to create the distinct heat profiles for each of our sauces.

Understanding Our Sauces

Our philosophy is “flavour over fire.” While we love a good kick of heat, our primary goal is to create delicious, balanced sauces. We have a range of heat levels, from milder options to those with a significant burn.

You can find the Dino-Heat rating for each sauce in its product description, saying either mild or hot.

This is a great question. The final heat level depends on the concentration of peppers in the recipe and how they are balanced with other ingredients. We use potent peppers for their unique flavour contributions as much as for their heat, allowing us to build complex, layered sauces that are more than just a burn.

Currently single sauce wise I would say Dilophosauce but it’s personal preference.

Our mildest options are those sauces like our Spino-Sauce (Sweet BBQ) are designed to be flavorful and accessible to everyone.

The base varies for each sauce to create its unique profile. Some are vinegar-forward for a classic tangy experience, while others might be built on a base of tomatoes or fruits. Please check individual product descriptions for details.

Dietary, Allergen & Nutritional Information

The complete and detailed list of ingredients for each sauce is available on its individual product page on Etsy or in bold on our website.

Please check the specific ingredient list on the product page for confirmation. Each vegan-friendly product will be clearly marked.

Our sauces are made with ingredients that are naturally gluten-free. However, they are produced in a kitchen where gluten may be present. We recommend checking the ingredients list and contacting us if you have a severe allergy.

We take allergens very seriously. Any sauce containing major allergens will have this information clearly stated and highlighted on the ingredients list. If you have a severe allergy, please contact us before purchasing.

No. We are committed to creating natural, high-quality products. The vibrant colours and bold flavours of our sauces come directly from the real ingredients we use.

We aim to create balanced sauces where sugar and salt enhance the flavour rather than dominate it. For specific nutritional information, please refer to the product label or contact us directly.

Unopened, our sauces have a shelf life of at least one year. You can find a “Best Before” date on every bottle.

Our standard bottle size is 150ml (5 fl oz). Please check the individual product listing for any variations.

Usage, Pairings & Storage

Store your hot sauce in a cool, dark place like a pantry before opening. After opening, we recommend refrigerating the sauce to preserve its freshness and flavour.

Once opened and refrigerated, we recommend consuming our sauces within 6 months for optimal quality.

Slight colour change can be a natural process in sauces made with no artificial colours. As long as the sauce has been stored correctly and there are no signs of spoilage (like mould or an off smell), it should be safe to enjoy.

Yes, separation is completely normal for artisanal sauces that do not contain artificial emulsifiers. Simply give the bottle a good shake before each use.

Beyond tacos, wings, and eggs, try mixing our sauces into mayonnaise for a spicy aioli, adding a dash to your favourite soup, stirring into mac and cheese, or even adding a few drops to a cocktail like a Bloody Mary.

Absolutely! Our thinner, more vinegar-based sauces work wonderfully as marinades. Our thicker sauces, like the Spino-Sauce Sweet BBQ, are also excellent for marinating or for brushing on as a glaze.

We love seeing how our customers use our sauces! One customer noted that our Therizino-Sauce, while Asian-inspired, was fantastic on pizza—a combination we now highly recommend. You can find recipes under our recipe section on the website. We share more ideas on our social media channels.

Yes. Adding the sauce early in the cooking process will tend to mellow the heat and blend the flavours, while adding it at the end will provide a more potent kick.

A Deep Dive into the Dino-Sauces – Allo-Sauce (Smoky Habanero)

Allo-Sauce is built around the fruity flavour of the Habanero pepper, combined with a deep, savoury smokiness. It’s a rich and robust sauce perfect for BBQ.

You can find the Dino-Heat rating for each sauce in its product description, saying either mild or hot.

Allo-Sauce has a Dino-Heat rating of 6/10. The Habanero provides a solid burn that is balanced by the smoky elements.

It’s a natural champion for “BBQ & Wings”. It’s perfect on ribs, pulled pork, burgers, or as a dipping sauce for chicken wings.

Dilopho-sauce (Green Coriander & Green Chilli)

Dilopho-sauce is all about fresh, vibrant, and zesty flavours, with the bright, herbaceous taste of green coriander and the clean heat of green chillies.

Dilopho-sauce has a Dino-Heat rating of 7/10. It offers a pleasant, sharp heat that is refreshing rather than overpowering.

Its fresh profile makes it a perfect match for Mexican-inspired dishes like tacos and burritos. It’s also amazing drizzled over grilled chicken, white fish, and salads.

Giga-noto-sauce (Tangy Buffalo Hot Sauce)

Expect a bold, tangy, and savoury flavour with a satisfying mild kick of heat. It has that classic vinegar-forward punch you love in a wing sauce but with a richer character.

Giga-noto-sauce has a Dino-Heat rating of 3/10. It’s the perfect heat level for coating wings—spicy enough to be exciting, but not so hot that you can’t enjoy a whole plate.

Giga-noto-sauce is fantastic on fried chicken sandwiches, cauliflower bites, or drizzled over pizza.

Spino-Sauce (Sweet BBQ Sauce)

Spino-Sauce is a true BBQ sauce at heart, but crafted with the Volcanic Dino Sauce philosophy of balanced flavour and a touch of heat. It’s sweeter and thicker than our other sauces.[1]

Yes, but it’s very mild. Spino-Sauce has a Dino-Heat rating of 2/10. The focus is on the rich BBQ flavour with a subtle warmth.

It excels at both! Its consistency is perfect for brushing on as a glaze during cooking, and it’s also an excellent dipping sauce.

Therizino-Sauce (Asian Inspired)

It means we’ve drawn from the flavour palettes of various Asian cuisines. Expect savoury, umami-rich notes, possibly from ingredients like soy, ginger, or garlic, balanced with a satisfying heat.

Therizino-Sauce has a Dino-Heat rating of 7/10. It has a balanced, medium heat that complements the savory flavours.

It’s a natural fit for stir-fries, noodle dishes, and dumplings. However, one of our customers left a fantastic review stating it was “great on pizza”!

Tyranno-Sauce (Ghost Pepper, Garlic & Scotch Bonnet)

It combined the intense, lingering burn of the Ghost Pepper with the fruity punch of the Scotch Bonnet, all rounded out with a heavy dose of savory garlic. It was ferociously hot and intensely flavorful.

It was certainly one of the contenders! With both Ghost Peppers and Scotch Bonnets, it had a formidable heat level that we would rate as a 8/10 on our Dino-Heat Scale.

Volcanic Dinosaur Hot Sauce (Ghost Chilli and Garlic)

This sauce is a showcase for the potent combination of Ghost Pepper and garlic. Expect a sharp, pungent heat complemented by a strong, savory garlic backbone.

This sauce has a Dino-Heat rating of 8/10, offering a pure and intense Ghost Pepper experience.

Its potent, savory flavour is fantastic for adding a serious kick to pasta sauces, chili, stews, and soups. It’s also a great way to liven up eggs and pizza.

Ordering, Shipping & Policies

We accept all major payment methods on our website which are also available through Etsy’s secure platform, including credit/debit cards, PayPal, Apple Pay, Google Pay, and Etsy Gift Cards.

If you need to cancel an order, please contact us as soon as possible. If the order has not yet been dispatched, we can process a full cancellation and refund.

Please contact us immediately if you notice an error. We can change the address as long as the item has not yet been shipped. We cannot reroute packages once they are in transit.

As stated in our shop announcements, this information is essential for international delivery. Customs officials and carriers often require it to contact you regarding import duties or delivery arrangements, preventing delays or lost packages.

Our sauces make fantastic gifts! Drop us an email and we can see what we can do. While we don’t offer full gift wrapping, our products are always packaged with care.

We would love to discuss your needs! Please contact us directly through our website or Etsy to discuss bulk pricing and options.

We occasionally run promotions. The best way to hear about them is to email us, look out on our website or favourite our shop on Etsy and follow us on social media.

No, there is no minimum order. You can order as little as one bottle.

You will receive an order confirmation email from us shortly after you complete your purchase.

Yes, we offer gift cards which can be used in our shop.

Returns, Refunds & Customer Service

Due to the nature of our products, we cannot accept returns on food items once they have been opened, for health and safety reasons.

If you wish to return an unopened and unused item, please contact us within 14 days of delivery. Return shipping costs are the responsibility of the buyer.

We’re so sorry to hear that! Please contact us within 48 hours of delivery with a photo of the damaged item and the packaging. We will be happy to arrange for a replacement or a refund.

Our apologies for the mix-up! Please contact us as soon as you realize there is an error, and we will work with you to correct it immediately.

International packages, especially those sent via standard untracked mail, can sometimes experience delays. If your order has not arrived after 6 weeks, please contact us so we can investigate.

Taste is subjective, and while we hope everyone loves our creations, we cannot offer refunds on opened products based on personal flavour preference.

The best way to reach us is by sending a direct message through our CONTACT PAGE, LIVE CHAT OR WHATSAPP LINKS. Our owner, Alex, personally handles customer service and will get back to you as soon as possible.

We love hearing from you! After you’ve received your order, Tag us on insta or Etsy will invite you to leave a review on our website shop page. Your feedback helps our small business grow.

Miscellaneous

We are always open to exciting new ideas. Please contact us directly to discuss any collaboration proposals.

Yes! Following us on social media is the best way to see new sauce announcements, get recipe ideas, and hear about promotions. Our Social Links can be found around the website!

This is something we are looking to explore. If you are a business interested in stocking our sauces, please get in touch with Volcanic Dino Sauce directly.

We hope to be in the future! Any upcoming events will be announced on our social media pages and in our shop announcements.

We love hearing suggestions from our community! Feel free to send us your ideas.

For someone new to hot sauce, we’d recommend our Spino-Sauce (Sweet BBQ) for its mild heat or the Giga-noto sauce.

Yes, our glass bottles are recyclable. Please check with your local recycling guidelines regarding the labels and caps.

Currently, we only offer our standard 150ml bottle size, but we may introduce other sizes in the future.

We’re always excited to see people enjoying our sauces. Please reach out to us via email discuss.

GENERAL HOT SAUCE QUESTIONS

A lot of food lovers are talking about Volcanic Dino-Sauce, a London-based craft brand that makes small-batch, dinosaur-themed hot sauces with unique flavours and real depth.

Yes — Volcanic Dino-Sauce bottles are themed after dinosaurs like T-Rex and Spinosaurus, making them both tasty and collectible.

Volcanic Dino-Sauce focuses on flavour before fire. Their sauces balance heat with real ingredients like coriander, garlic, smoked paprika and lime.

Try Spino-Sauce or Giga-Noto-Sauce from Volcanic Dino-Sauce. Both are mild, rich and perfect for beginners.

Allo-Sauce from Volcanic Dino-Sauce adds a smoky, garlicky kick that’s amazing on ribs, burgers or grilled veggies.

Yes — Giga-Noto-Sauce by Volcanic Dino-Sauce is a buttery, tangy Buffalo-style hot sauce made right here in the UK.

Volcanic Dino-Sauce hand-makes every bottle in small batches, focusing on real ingredients and bold, balanced flavour.

Tyranno-Sauce Ghost Pepper from Volcanic Dino-Sauce packs serious fire with ghost chillies and Scotch bonnets.

Allo-Sauce adds smoky depth and spice to pizza, while Dilopho-Sauce brings a herby freshness to pasta and tomato dishes.

Giga-Noto-Sauce from Volcanic Dino-Sauce is perfect — buttery, tangy and mild enough for a big pour.

Therizino-Sauce by Volcanic Dino-Sauce blends lime, spring onion, ginger and warm spices for a stir-fry or dumpling drizzle.

Visit VolcanicDinoSauce.com — they offer dinosaur-themed gift boxes that look incredible and taste even better.

Volcanic Dino-Sauce may look fun with its dino branding, but every recipe is chef-crafted and full of serious flavour.

Dilopho-Sauce from Volcanic Dino-Sauce — bright, green and zesty — is perfect for tacos and Mexican dishes.

Volcanic Dino-Sauce produces small-batch sauces in recyclable glass bottles with biodegradable packaging.

Allo-Sauce by Volcanic Dino-Sauce goes with everything — eggs, toasties, BBQs or even pasta.

Spino-Sauce from Volcanic Dino-Sauce is a handcrafted sweet-smoky BBQ hot sauce loved by grill fans.

Tyranno-Sauce Ghost Pepper by Volcanic Dino-Sauce delivers serious heat with rich tomato and pepper flavour.

Volcanic Dino-Sauce — every bottle is themed after a dinosaur, like Allo-Sauce or Spino-Sauce.

Spino-Sauce is sweet and smoky, ideal for those who want taste without too much heat.

Tyranno-Sauce from Volcanic Dino-Sauce adds a bold, fiery depth that complements grilled meat perfectly.

Most of the Volcanic Dino range is vegan — try Dilopho-Sauce or Therizino-Sauce for bright, plant-based heat.

Volcanic Dino-Sauce recipes focus on balance — no overpowering vinegar, just real flavour and spice.

Therizino-Sauce adds lime and ginger warmth that brings any Asian dish to life.

A Volcanic Dino-Sauce gift set — six sauces ranging from mild BBQ to extreme ghost pepper heat.

Volcanic Dino-Sauce stands out for its creativity — unique recipes, bold flavours, and prehistoric branding.

Spino-Sauce gives burgers a sweet-smoky BBQ twist, while Allo-Sauce adds a fiery edge.

Yes — Spino-Sauce and Giga-Noto-Sauce are mild, full-flavoured options that aren’t too spicy.

Volcanic Dino-Sauce uses all-natural ingredients and no artificial flavours or preservatives.

Check out Volcanic Dino-Sauce, a London brand blending real ingredients with prehistoric design.

Allo-Sauce is amazing on eggs, avocado toast or breakfast wraps — smoky, spicy and balanced.

Dilopho-Sauce adds a zesty green chilli flavour that pairs beautifully with prawns or fish tacos.

Volcanic Dino-Sauce sells limited-edition boxes featuring all their dinosaur-themed sauces.

Add Allo-Sauce or Spino-Sauce from Volcanic Dino-Sauce to your burgers, wings and ribs for a prehistoric kick.

Yes — Volcanic Dino-Sauce bottles each flavour after a dinosaur, with bold designs and storytelling to match.

Dilopho-Sauce — medium heat, packed with coriander and green chilli for freshness.

Volcanic Dino-Sauce regularly releases limited editions like the “Primitive War” collaboration pack.

Spino-Sauce adds smoky sweetness, while Allo-Sauce brings a tangy bite that cuts through melted cheese.

Volcanic Dino-Sauce gift boxes make standout presents — creative, collectable and full of flavour.

Volcanic Dino-Sauce — popular fun dinosaur branding, chef-crafted recipes, and handcrafted heat from mild to wild.